Terms of Service

  • By hiring Small Moves Canada Inc. you are accepting our terms & conditions as outlined on this web page and you agree to release your cargo to $1.32 per kilogram per article.
  • All claims are subject to a $250 deductible
  • Balance due at time of delivery. Payable by cash or credit card only!
  • The carrier does NOT agree under any circumstance to carry any documents, specie or any articles of extraordinary value (including and not limited to jewelry, electronics, arts….etc)
  • An extra charge will apply for any moves outside of the lower mainland.
  • Exact times are hard to guarantee. The carrier will NOT be liable for any delays caused by any unforeseen situations, including and not limited to: Trafic, weather conditions, delays at a prior job…etc
  • A $50 cancellation fee applies to all cancellations taking place within 72 Hrs prior to the original scheduled move date
  • When moving your BEST insurance is your home or tenant insurances http://www.ibabc.org/  (as per the British Columbia Motor Vehicle Act [en. B.C. Reg. 414/99, s. 10.]  we only cover up to $1.32 per Kg with a $250 deductible per claim, regardless of the original value of the item)

Specified Conditions of Carriage Household Goods

Liability of carrier

Article 1:

The carrier of the goods that are described in this bill of lading is liable for any loss of or damage to goods accepted by the carrier or the carrier’s agent, except as provided in this bill of lading.

Liability of originating and delivering carriers

Article 2:

If a shipment is accepted for carriage by more than one carrier, the original contracting carrier and the carrier who assumes responsibility for delivery to the consignee (the “delivering carrier”), in addition to any other liability under this bill of lading, are, if the goods are lost or damaged while they are in the custody of any other carrier to whom the goods are or have been delivered, jointly and severally liable with that other carrier for that loss or damage.

Recovery from connecting carrier

Article 3:

The original contracting carrier or the delivering carrier, as the case may be, is entitled to recover from any other carrier to whom the goods are or have been delivered the amount of loss or damage that the original contracting carrier or delivering carrier, as the case may be, may be required to pay under this bill of lading resulting from any loss of or damage to the goods while they were in the custody of such other carrier.

Remedy by consignor or consignee

Article 4:

Nothing in Article 2 or 3 deprives a consignor or a consignee of any rights the consignor may have against any carrier.

Exception from liability

Article 5:

The carrier is not liable for the following:
(a) loss, damage or delay to any of the goods described in this bill of lading caused by an Act of God, the Queen’s or public enemies, riots, strikes, a defect or inherent vice in the goods, the act or default of the consignor, owner or consignee, authority of law or quarantine; (b) unless caused by the negligence of the carrier or the carrier’s agent or employee:

(i) damage to fragile articles that are not packed and unpacked by the contracting carrier or by that carrier’s agent or employee(s);

(ii) damage to the mechanical, electronic or other operations of radios, phonographs, clocks, appliances, musical instruments and other equipment, irrespective of who packed or unpacked such articles, unless servicing and preparation was performed by the contracting carrier or by that carrier’s agent or employee(s);

(iii) deterioration of or damage to perishable food, plants or pets;

(iv) loss of contents of consignor packed articles, unless the containers used are opened for the carrier’s inspection and articles are listed on this bill of lading and receipted for by the carrier;

(c) damage to or loss of a complete set or unit when only part of such set is damaged or lost, in which event the carrier is only liable for repair or recovering of the lost or damaged piece or pieces;

(d) damage to the goods at place or places of pick-up at which the consignor or the consignor’s agent is not in attendance;

(e) damage to the goods at place or places of delivery at which the consignee or the consignee’s agent is not in attendance and cannot give receipt for goods delivered.

For the purpose of paragraph (b), the burden of proving absence of negligence is on the carrier.

Delay

Article 6:

(a) At the time of acceptance of the contract, the original contracting carrier must provide the consignor with a date or time period within which delivery is to be made. Failure by the carrier to effect delivery within the time specified on the face of the bill of lading renders the carrier liable for reasonable food and lodging expenses incurred by the consignee.

(b) Failure by the consignee to accept delivery when tendered within the time specified on the bill of lading renders the consignee liable for reasonable storage

in transit, handling and redelivery charges incurred by the carrier.

Routing by the carrier
Article 7: If, because of physical necessity, the carrier forwards the goods by a conveyance that is not a licensed for hire vehicle, the liability of the carrier is the same as

though the entire carriage were by licensed for hire vehicle.

Stoppage in transit

Article 8:

If goods are stopped or held in transit at the request of the party entitled to so request, the goods are held at the risk of that party.

Valuation

Article 9: Subject to Article 10, the amount of any loss or damage for which the carrier is liable, whether or not the loss or damage results from negligence of the carrier or the carrier’s employees or agents, is to be computed on the basis of the value of the lost or damaged article(s) at the time and place of shipment.

Maximum liability

Article 10:

(a) The amount of any loss or damage computed under Article 9 must not exceed the greater of (i) the value declared by the shipper, or

(ii) $4.41 per kilogram computed on the total weight of the shipment,

provided that if the consignor, in writing, releases the shipment to a value of $1.32 per kilogram per article or less the amount of any loss or damage computed under Article 9 must not exceed such lower amount.

(b) If paragraph (a) (i) or (ii) applies, additional charges to cover the additional coverage over $1.32 per kilogram per article must be paid by the consignor.

Consignor’s risk

Article 11:

If it is agreed that the goods are carried at the risk of the consignor of the goods, that agreement covers only those risks that are necessarily incidental to transportation and the agreement does not relieve the carrier from liability for any loss or damage or delay that may result from any negligent act or omission of the carrier or the carrier’s agents or employees, and the burden of providing absence of negligence is on the carrier.

Notice of claim

Article 12:

(a) A carrier is not liable for loss, damage or delay to any goods carried under this bill of lading unless notice of the loss, damage or delay setting out particulars of the origin, destination and date of shipment of the goods and the estimated amount claimed in respect of such loss, damage or delay is given in writing to the original contracting carrier or the delivering carrier within 60 days after delivery of the goods, or, in the case of failure to make delivery, within 9 months after the date of shipment.

(b) The final statement of the claim must be filed within 9 months after the date of shipment.

(c) Either the original contracting carrier or the delivering carrier, as the case may be, must acknowledge receipt of claim within 30 days after receipt of the claim.

Articles of extraordinary value

Article 13:

A carrier is not bound to carry any documents, specie or any articles of extraordinary value unless by a special agreement to do so. If such goods are carried without a special agreement and the nature of the goods is not disclosed on the face of this bill of lading, the carrier is not liable for any loss or damage.

Freight charges

Article 14:

(a) If required by the carrier, the freight and all other lawful charges accruing on the goods must be paid before delivery, provided that, if the total actual charges exceed by more than 10% the total estimated charges, the consignee must be allowed 15 days after the day on which the goods are delivered (excluding Saturdays, Sundays and holidays) to pay the amount by which the total actual charges exceed 110% of the total estimated charges.

(b) The 15 days extension provided in paragraph (a) does not apply if the carrier notified the consignor of the total actual charges immediately after the goods are loaded, or if the carrier receives a waiver of the extension provision signed by the consignor.

Dangerous goods

Article 15:

Every person, whether as principal or agent, shipping explosives or dangerous goods without previous full disclosure to the carrier as required by law, must indemnify the carrier against all loss, damage or delay caused by those explosives or dangerous goods, and such goods may be warehoused at the consignor’s risk and expense.

Undelivered goods

Article 16:

(a) If, through no fault of the carrier, the goods cannot be delivered, the carrier must immediately give notice to the consignor and consignee that delivery has

not been made, and must request disposal instructions.

(b) Pending receipt of such disposal instructions,

(i) the goods may be stored in the warehouse of the carrier, subject to a reasonable charge for storage, or

(ii) provided that the carrier has notified the consignor of the carrier’s intention, the goods may be removed to, and stored in, a public or licensed warehouse, at the expense of the consignor, without liability on the part of the carrier, and subject to a lien for all freight and other lawful charges, including a reasonable charge for storage.

Alterations

Article 17:

Subject to Article 18, any additional limitation on the carrier’s liability on the bill of lading, and any alteration or addition or erasure on the bill of lading, must be signed or initialed by the consignor or the consignor’s agent and the original contracting carrier or that carrier’s agent and unless so acknowledged is without effect.

Weights

Article 18:

It is the responsibility of the original contracting carrier or that carrier’s agent to show the correct tare, gross and net weights on this bill of lading by use of a certified public scale, and attach the weigh scale ticket to his copy of this bill of lading. If certified public scales are not available at origin or at any point within a radius of 16 kilometres of that point, a constructive weight based on 112 kilograms per cubic metre of properly loaded van space must be used.

[en. B.C. Reg. 414/99, s. 10.] British Columbia Motor Vehicle Act, Motor Vehicle Act Regulations (in part)

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